Shipping & delivery policy

We currently deliver to selected cities in Lagos, Abuja (FCT) and Ibadan. Choose your city on the site to see exactly what we deliver there; some products are only available in certain cities. We add new areas regularly.

• Frozen and cooked food: usually the same day if your payment is confirmed before 12 noon, otherwise the next day. We deliver Monday to Saturday, 9am to 7pm.
• Pre-orders (such as live chickens and turkeys): within the number of days shown on the product, counted from when your payment is confirmed.
• Orders are only dispatched after we confirm your bank transfer.

Frozen items travel in insulated bags with ice packs and are kept at −18°C until they leave our cold room. Please put them in your freezer as soon as they arrive.

Our rider will call the phone number on your order before arriving. Someone needs to be available to receive it. If we can't reach you after two attempts, we'll take the order back to our cold room and arrange a new time with you. Frozen and live items can't be left unattended.

You can follow your order on the Track order page or in Notifications. You'll see when your payment is confirmed, when we're packing, and when your order is on the way.