Terms of service

Anyone aged 18 or older with a Nigerian phone number and a delivery address in a city we serve can order. You don't need an account; guests only give a phone number and an address. If you create an account, keep your login code private. You are responsible for orders placed from your account.

• All prices are in Naira and include delivery to the cities we serve.
• Prices and stock can differ by city and can change at any time. The price you pay is the one shown when you tap I have paid.
• Sale prices run for a limited time. When a sale ends, the regular price applies to new orders.
• If we show an obviously wrong price because of a mistake, we may cancel the order and refund you in full.

We only accept direct bank transfer. At checkout you transfer the exact total to the account shown, using the payment remark we give you, and then tap I have paid. That places your order.

We only process and deliver orders whose payment has reached our account. Our team checks every transfer. If we can't find your payment, we'll mark the order “Payment not received” and tell you why; nothing is packed or delivered until it's confirmed. Never pay into any account other than the one shown on our website.

Some items, such as live chickens and turkeys, are sold on pre-order. You pay in full when you order and we deliver once the item is ready, usually within the number of days shown on the product. Delivery dates for pre-orders are estimates; we'll contact you if there's a delay.

You can cancel an order free of charge until we start packing it (status “Payment confirmed” or earlier). After that, see our refund policy. We may cancel an order if an item becomes unavailable, the payment can't be verified, or the delivery address is outside our area; you'll get a full refund for anything you paid.

Frozen products must be kept at −18°C or colder once delivered. Cooked food is delivered chilled and should be refrigerated and eaten within 3 days. Follow the storage and cooking guidance on each product. We are not responsible for food that is stored or prepared incorrectly after delivery.

We take care to describe products accurately and deliver them in good condition. Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Federal Competition and Consumer Protection Act 2018.

We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order. These terms are governed by the laws of the Federal Republic of Nigeria.